1. Do you have to be a member of Sefa in order to buy books and/or summaries?
With a (free) basic membership at Sefa you can buy your books without discount in our Sefa Store and can not buy summaries.
With a (paid) premium membership at Sefa you can order your books with discount (5% – 17%) in our Sefa Store or online in our webshop. You can also buy summaries in the Sefa Store.
You can find here more information about our different memberships.
2. When is the Sefa Store open?
Monday: 13:00- 17:00 ; Tuesday- Friday: 10:00- 17:00
3. Does the Sefa Store know which books I need?
It is your own responsibility to know which books you need. You can find this in the Studiegids/Course catalogue. The Sefa Store only knows which books are available.
4. Do I get a discount?
Only if you are a premium member at Sefa, you get up to 17 percent discount on your books.
5. Can I pay with cash?
No, you can only pay by PIN.
6. Can I return a book?
You can return a book within 8 days, undamaged (in the original state) and with the receipt. Without this receipt it is impossible to return a book. Summaries cannot be returned.
7. What if a book is not available?
When a book is sold out, we will try to reorder it as soon as possible. For the status of a book you can check our bookpage.
8. What to do if a summary is not there?
We do not sell for every subject a summary. At this moment we only sell summaries for Economics and Business and partly for second year Economics & Business.
9. Does Sefa Store sell Syllabi?
No we do not sell them. You can download or print them at the UvA. You can find more information here.
10. What to do when I have an other question?
Please check our website or ask at the Sefa Store.
You can also send an email to firstname.lastname@example.org